Shipping policy
Shipping Policy
At Discount Mart Australia, we aim to deliver your order quickly, safely, and efficiently across Australia.
Processing Times
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak sale periods, dispatch times may be slightly delayed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and order size.
We may offer:
- Free standard shipping on selected orders or promotions
- Standard shipping
- Express shipping (where available)
Delivery Timeframes
Estimated delivery times after dispatch:
| Location | Standard Shipping | Express Shipping |
|---|---|---|
| Metro Areas | 2–7 business days | 1–3 business days |
| Regional Areas | 5–10 business days | 2–5 business days |
| Remote Areas | 7–14 business days | 3–7 business days |
Please note that delivery times are estimates only and may vary due to courier delays, weather events, or peak periods.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Customers can track their parcels directly through the courier’s website.
Delivery Partners
We use trusted Australian courier and postal services, including Australia Post and other reputable delivery providers, depending on your location and parcel size.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing your order.
Discount Mart Australia is not responsible for parcels delayed or lost due to incorrect shipping information provided by the customer.
Authority to Leave
By selecting “Authority to Leave” at checkout, you agree that parcels may be left unattended at your address. Discount Mart Australia is not liable for lost or stolen parcels after delivery has been completed.
Delayed or Lost Parcels
While we work closely with our delivery partners, delays may occasionally occur beyond our control.
If your parcel has not arrived within the estimated timeframe, please contact our customer support team so we can assist you.
International Shipping
Currently, we only ship within Australia unless otherwise stated on our website.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through our website: